More About the Shop – FFX
Having more than 15 years of expertise in providing the best quality of construction supplies and tools with the remarkable customer service, Folkstone Fixings have been able to give its customers affordable prices and a great choice on products. Either you are looking for bulk products for your construction site or you are a an individual person looking for some basic tool to keep at home, you can get everything you need to get the plumbing done.
However, they are one of the biggest retailers and suppliers of tol accessories all over the world; therefore, you can expect to have great customer care, and quality products at the same time.
The online store of FFX is categorized into four divisions, which is solely made for the convenience and better understanding of the customer. In order to have customer a better experience at the online store of FFX, they have given a wide range of products with plethora in brands.
All the best brands in tool accessories, cordless and corded tools, site equipments, etc. and are associated with the store, so that a customer would not have to compromise on the quality if he does not get the product he is aspiring for.
They excel in providing swift customer service based on the equipments or the tools used for construction or plumbing at home. Moreover, the response rate is what appeals the customers as it is quick, which makes them industry leaders not just in UK but worldwide.
You can also use the online measuring guide for the purpose of better understanding of how the tools work. Also, their supremacy in effective warranty attract customer the most.
FFX Discounts and Coupons
FFX is passionate about their products and services. The only aim is to serve our customer the best possible service, affordable prices and urgent availability with a huge range of products. The specialized and professional team of Technical Consultants is always available to provide technical assistance to our customers with the aim to resolve the problems of our customers as quickly as possible and reducing the hassle of our customers.
The store has been able to get stellar ratings with 5 stars ion Trustpilot.co.uk. The customers have always mentioned quality products, affordable prices, free UK shipping, and dedicated customer support as reasons for giving the five-star rating for the store. You can also, add on to your review by going at the site mentioned above and submit your reviews about the sop and online experience. Obviously, there could have been cases when the customers might have faced difficulties but the things are that the site mentioned above and submit your reviews about the online shop and online experience.
Redeeming FFX Discount Codes
Retail Escaper is on online coupon shop where you can get as many coupons as you want for one selected store. Now, that you are looking for FFX coupons and ways to use them, you can come here and enjoy all the coupons that are gathered here for customers’ convenience. The coupons here are first tested for verification and if they are working, only then they are sent to store to publish. It doesn’t matter if you have mastool voucher code, dewalt voucher codes, makita discount codes or northants tools voucher code. The process to redeem any code at Retail Escaper is the same. Here’s what you need to do:
- Browse the website retailescaper.com
- Got o the store i.e. FFX
- As the new window opens, you would see a number of coupons and promotional deals as well as offers on the top of the page.
- Here, you will be choosing one FFX discount of your aspiring brand or products so that you may process further.
- Now, click on the coupon and as the new codes are popped up onto your screen. Copy the codes from here
- Now, navigate to the check-out option at ffx.com.uk
- Here you will be seeing an empty box that says “APPLY CODE HERE”. This is the place where you are expected to write the copied codes. However, make sure you write the correct code since one change in number can make you lose onto the code.
- Now, give in your contact details (basic) and now you can enjoy the discounts placed on your order.
This is one way to redeem code and it’s pretty simple. All the other codes, no matter which brand or product they are associated with, are redeemed or used in the similar way. Just learn carefully and repeat the process whenever you need to apply one code on your order. The coupons keep altering while the process remains the same.
FREQUENTLY ASKED QUESTION & QUERIES ABOUT FFX
DO WE NEED AN ACCOUNT FOR SHOPPING?
As soon as any of customer placed an order with us, system will automatically create an account for that customer. The account can be used for all future purchases.
IS THERE ANY FACILITY OF FREE DELIVERY?
All the deliveries within UK is all free. However, offshore and highland postal addresses may have nominal additional surcharges which are applied at the time of order. The delivery method is selected based on the value, weight and size of the total order. The order is shipped on the next working day and maximum by within 48 hours. In few cases, where the stock is unavailable and held with the supplier, shipping may take a few days.
CAN THE SHIPMENT BE MADE TO A DIFFERENT ADDRESS?
Yes, delivery can be made to a different address, as per your choice. For this, customers will have to enter the delivery address at the checkout section. Otherwise, normally we delivery through our website orders paid by credit or debit card details.
For customers making payment through PayPal, the system will automatically select the registered address of your PayPal account.
All orders placed on telephone, will be delivered to the address registered at the card.
CAN WE TRACT THE STATUS OF OUR ORDER ONLINE?
AS soon as the order is dispatch, we sent a tracking number to our customers through an email. Customers can track the status of the order through online or by calling our Customers Service Team and get the status and courier used for your delivery.
CAN DELIVERY IS POSSIBLE ON WEEKEND?
For delivery to be made on Saturday or Sunday, please contact our Customer Service Team, who will see and guide you if this is possible for your specific order. For delivery on Saturday and Sunday, there is an extra postal charges of GBP. 9.95 Which has to be borne by the customer.
IS THE PICK UP FACILITY AVAILABLE?
Most of the orders are couriered through DPD Courier. Customers can make a request to pick their items from DPD local pick up point, through their tracking number.
I HAVE RECEIVED A DAMAGED ITEM?
If the package seems to be damaged for any reason, you can refuse to accept the delivery. This will automatically return the product back to FFX. However, in such case, we appreciate customers will information us immediately by email or telephone for our ease and reference.
If any of our customer accepted the parcel and on opening the product, it is discovered that the product is damaged, please contact our Customer Service Team immediately. What we would need in that case is an image of the damaged product which will speed up the process.
WHAT IF WE RECEIVED A WRONG VOLTAGE PRODUCT?
It rear but human errors are always possible. If any customer receives an incorrect voltage item from the one you have orders, please contact our Customer Service Team and we will provide remedy as soon as possible.
WHAT IS YOUR RETURN POLICY?
If any of our customers wants to return our products, for any reason, there is a 30 days Return Option available. Customer would need to inform FFX within 14 days of the receipt of the order. What FFX need is a Return Form along with the return product, but make sure that all items must be in their original packaging and a saleable condition. Any product which is damaged, not in original condition will not be accepted by FFX. For return products, customer will have to bear the courier charges. For return products, we will refund the amount due to our customers within 14 days of the receiving of products at FFX.
ARE MY PERSONAL AND FINANCIAL DETAILS ARE SAFE?
Please be confident while shopping through FFX. We have taken great care of our customers to ensure that their personal information send to us remains totally confidential. All the payment methods including credit card payment is encrypted. All personal information is kept on a Secure Server and cannot be used in any way without customer permission.
ARE FFX PRODUCTS ARE FOR UK USE ONLY?
The products offered by FFX are UK specification products to be used in UK. However, there are products which are working in Europe and other countries. The electrical products will state the voltage and customers other than UK are requested to be sure of the voltage in your country before order. The products with a main plug attached is a UK specific plug and for use in UK only. If there is an amendment made to the attached plug, it will affect the warranty of your product.
WHAT IS THE BENEFIT OF FFX NEWSLETTER SUBSCRIPTION?
From time to time, FFX announces special offers and this is a great way to get relevant updates. Customers can be informed with the latest products and can get vouchers, which we offer from time to time. FFX Newsletters can be subscribed any time, all it takes is your email address and sign for it.
CAN I USE THE DISCOUNT CODE FOR THE BUILDING TOOLS AND SUPPLIES WHILE THERE IS A SALE ON THE ITEMS?
Well, you can use the FFX discount code or FFX coupon oat h store despite being the product is on sale. However, if the coupon is for bricks then it can only be sued for the bricks not for lumber or any other item. This is one thing which you need to be taken care of and usually customers have such queries regarding such FFX coupons.
HOW TO ACTIVATE A DISCOUNT WITH A FFX VOUCHER CODE
- Navigate through the e-commerce store at FFX.
- Go to the shopping cart
- Click the shopping cart icon on the top right corner of the page
- As new tab appears, enter the details or the code on empty dialogue box.
- Click on apply code button and your code has been activated.
IF FFX DISCOUNT CODE IS NOT WORKING, WHAT IS THE NEXT THING I SHOULD DO?
This usually does not happen at the store until you have not fulfilled the following things:
- You might have entered the wrong code. Carefully check the code again by going back to the coupon store at Retailescaper.com
- You might have been using the wrong coupon for the wrong product or the brand. Check it as well.
- Make sure your coupon requirements have been fulfilled by you so that it may work without any trouble.
- Make sure you are using a valid coupon
- Use the particular purchase for the coupon.
There is always a dedicated customer support team available at the store providing you suggestions to deal in with warranty, returns, exchanges, delivery, etc. However you can also contact the CS agent for other issues regarding product or service or any problem you are facing at the store. We would love to hear from you. Just call at the given tool number at 01303 852 692 or you call also submit your contact s well as email and you would be expecting a call within 24 hours.
Saving hacks at FFX
There are several coupons through which you can save at the store on your much desired construction tools. However, there are a few days during a year when you barely find any coupon, that is the time to play smartly and avail discount using following ways:
- Avail clearance sale
- Use occasional sales such as black Friday and cyber Monday
- Use student discount at the store
Shop the FFX Deals
There are more than 90,000 products available online at the store. The sales and offers are not limited to specific products but you can use them on as many products such as fixings, workwear, tools, equipments, construction accessories, fasteners, and so much more. Go to the website at Retailescaper.com and redeem codes on daily basis however, it’s important to know that you do not do the online shopping of tyres on daily basis, so spend the money wisely,. Since it comes after a long time in a while.
The DeWalt Rewards Program
With the dewalt voucher codes uk you would have opportunity to earn the point and redeem them into money or get the discount on your orders.
FFX Black Friday Sale
There are occasional sale at the store, which is a great opportunity for customers to get several products on lowered prices. Pondering on that, there is black Friday sale which is famous at FFX since all the best products are available at this day on discounted prices. Moreover, you can utilize Thanksgiving sale.