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Zalora Malaysia has offering widest range of fashion apparel which you cannot possibly find on the online stores with an outstanding customer service team, free shipping option, cash on delivery features an free returns for our valued customers.    Zalora Malaysia is one of the leading online fashion places, which offers you the best online shopping in just a click.   Zalora is the largest growing fashion brand which offers fashion with style across Malaysia.

With over 500 top local and international brands and designer's choice, Zalora Malaysia offers its customers to shop more than thousands of products for men and women garments, accessories, footwear, and beauty related items online.    Zalora also offers the fastest delivery in not more than 3 working days, free delivery for certain orders, thirty-day free return policy and various methods available for payments including Cash on Delivery.

Zalora Malaysia is also proud of having a team of professional Customer Service Consultants who believes and make sure your shopping with Zalora should easy and pleasant.


As soon as the customers complete their desired items in the shopping cart, they can choose any of the various secure payment options available at Zalora Malaysia.  Payments can be made through direct debit, credit card or debit card, or through invoice.  Once the shopping cart is closed, we will inform our valued customers about the current status of their order. Each and every customer will receive a tracking number with the help of which they can find the status and follow up for their orders.


Our valued customers can avail of the luxury of free delivery, subject to the purchase of RM99 and above.  The delivery will be made free of cost in both East and West Malaysia.


Zalora Malaysia proudly introduces the professional and friendly Customer Service Team to our valued customers who can contact the team at Service Hotline or at the Service Live Chat on the topic “footwear and fashion”.  The Customer Service Team will also address any questions or queries for customer support.   The main objective of the Customer Service Team is to provide personal, professional and speedy support to our valued customers.

Zalora Malaysia has the honor to be a part of Global Fashion Group which is the world’s leading fashion group and has the presence in more than 27 countries across the Middle East, Russia, India, and South America.